IT kennis: Windows XP OS, Office 2003, Office communicator 2007, TCP/IP, Active Directory, Blackberry / Smartphone, Remedy BMC software, PeopleSoft CRM, RSA authentication manager, VPN (Juniper ssl), IE/Java issues (and web-based applications support), Hardware (desktop, laptop, printers), Remote desktop Applicaties (netmeeting, vnc) Citrix, WIFI, LAN/WAN, FTP, DNS, Norton
Talenkennis: Nederlands: moedertaal / Frans: goed / Engels: zeer goed